Terms and conditions
- FULFILLMENT Stocks are limited, IF YOU NEED YOUR ITEM BEFORE A SPECIFIC DAY FOR A BIRTHDAY etc PLEASE SEND AN EMAIL if you order an item that is not in stock we will constantly be in touch with our suppliers to ensure your product arrives to us and in turn to you ASAP. If your item cannot be dispatched to you within 5 days we will notify you. If the item you order is in stock we will dispatch it as quickly as possible. As soon as your item is ready for dispatch you will receive it on our next day service Ireland only. If we are unable to ship your order (non stock items) within 10 working days of receiving it we will contact you where you will have an option to cancel the order. In any circumstances where you are entitled to a refund, we will refund you the full amount to your Paypal account. Please also note we do our best to keep accurate stock levels on our site but sometimes they may be incorrect, if this involves any of your items we will notify you and give you a correct delivery date according to our supplier/shipping company
- In the unlikely event of an incorrect price on a purchased product your order may be cancelled or the difference will have to be paid/refunded before the order can be released.
- PAYPAL & CREDIT-CARDS Our site will accept Paypal and all major credit cards. Paypal accepts payments by credit cards (CB, Visa, MasterCard, Amex, Aurore, Cofinoga, 4 stars).
- Photo ID maybe required on collection in store
- GoSk8 have the right to refuse handing over order/s for collection without reason.
- RETURNS-POLICY We will accept return merchandise within 30 days of receipt when it is in a NEW and UNUSED condition and with its original packaging - sealed in packaging including blister packs. Returns are at your cost. We will only accept packages that arrive with a Return Authorisation Number clearly marked on them. You may request a RA number by emailing us at firstname.lastname@example.org If returning items to us we advise that you send them using a service that provides proof of delivery as we cannot take any responsibility for return deliveries.
- 100% Full refund available for returned products meeting our returns policy above, excluding special products/orders.
- 20% Re-stocking charge applies to unused products with original packaging that has been assembled by a member of GoSk8 staff as requested by the customer.
- 20% Re-stocking charge applies to S2 Special products providing it meets our returns policy.
- 50% Re-stocking charge applies to S1 Special products providing it meets our returns policy.
- Product that becomes loose by a simple nut or bolt is certainly not a warranty issue and no refund will be available however staff will happily oblige to tighten up the product when requested during the warranty period of that product.
- Warranty ranges mainly from 3 months to 1 year depending on the product. If the product cannot be fixed or replacement part not available a refund will be available. Product containing multiple parts warranty will only cover parts only and not the full product.
- As GoSk8 sell specialized product the customer is expected to maintain their purchased product, staff will be more than happy to give advice on maintenance when requested
- Certain product/components have no warranty e.g. tyres, tubes e.t.c. sometimes depending on the damage skateboard and longboard decks may not fall under normal warranty
- Warranty strictly only covers manufacturing defects, aggressive wear and tear will not be covered